Hassle-free returns within 30 days of delivery. Your satisfaction is our priority.
Last Updated: October 14, 2025
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
30 Days from delivery date
Free return shipping label provided
10 Business Days after inspection
24/7 via WhatsApp & Email
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Email us at swiftpurchase00@gmail.com within 30 days of receiving your item. Include your order number and reason for return.
We'll review your request and provide a Return Authorization Number along with instructions.
We'll email you a prepaid return shipping label and detailed packing instructions.
Pack the item securely with all accessories and use the provided label. Drop off at any authorized courier center.
Track your return shipment. Once received and inspected, we'll process your refund within 10 business days.
Important: Items sent back to us without first requesting a return will not be accepted. Always contact us first to initiate the return process.
SwiftPurchase Returns Department
Lakorda, Mansa
Gandhinagar, Gujarat 382835
India
WhatsApp: +91 9106095645
Email: swiftpurchase00@gmail.com
Please inspect your order upon reception and contact us immediately if the item is:
We'll evaluate the issue and make it right. This may include:
Documentation Tip: Take photos/videos of any damages or issues immediately upon unboxing. This helps us process your claim faster.
Certain types of items cannot be returned for hygiene, safety, or customization reasons:
Not Sure? Please get in touch if you have questions or concerns about your specific item before purchase. Contact us at swiftpurchase00@gmail.com for clarification.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
This process ensures you receive your desired item faster than waiting for an exchange to be processed.
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification.
EU Customers: You can return items within 14 days of delivery for any reason. The same condition requirements apply:
EU customers are responsible for return shipping costs unless the item is defective or incorrect.
Step 1: We receive and inspect your return
Step 2: We notify you via email about refund approval/rejection
Step 3: If approved, refund is processed to original payment method
Step 4: Refund appears in your account within 10 business days
If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we've approved your return and you haven't received your refund, please contact us at swiftpurchase00@gmail.com.
Include your order number and return authorization number for faster assistance.
Refunds are issued to the original payment method used for purchase:
Our customer support team is here to assist you with any return questions or concerns.
swiftpurchase00@gmail.com
Response time: 24 hours+91 9106095645
Mon-Sat: 9 AM - 9 PM ISTMonday - Saturday
9:00 AM - 9:00 PM ISTLakorda, Mansa
Gandhinagar, Gujarat 382835