Privacy Policy

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

                     Categories of Information:
                    Contact details: Name, address, billing address, shipping address, phone number, and email address.
Financial information: Payment card information, transaction details, and other payment details.
Account information: Username, password, security questions, preferences and settings.
Transaction information: Items you view, add to cart, purchase, return, or exchange.
Communications: Information you include in communications with us.
Device information: Device details, browser, IP address, and other unique identifiers.
Usage information: How you interact with our Services.

                

Personal Information Sources

We may collect personal information from:

Directly from you: When you create an account, use our Services, or communicate with us.
Automatically: Through your device when you use our services.
From service providers: When we engage them to enable certain technology.
From partners or third parties: As permitted by law.

How We Use Your Personal Information

We use your personal information for the following purposes:

                     Our Purposes:
                    Provide and Improve Services: To process payments, fulfill orders, manage your account, and create a customized shopping experience.
Marketing and Advertising: To send promotional communications and show you relevant advertisements.
Security and Fraud Prevention: To authenticate your account and detect fraudulent activity.
Communications: To provide customer support and maintain our business relationship.
Legal Compliance: To comply with applicable laws and respond to legal requests.

                

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties:

With Shopify, vendors and service providers who perform services on our behalf (payment processing, data analytics, customer support, shipping).
With business and marketing partners to provide marketing services and advertise to you.
When you direct or consent to our disclosure of certain information.
With our affiliates or within our corporate group.
In connection with business transactions such as mergers or bankruptcy.
To comply with legal obligations or protect our rights and the rights of others.

Note: Our business and marketing partners will use your information in accordance with their own privacy notices.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you.

Shopify Privacy: To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

Security and Retention of Your Information

Security

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

Retention

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

                     Your Rights:
                    Right to Access / Know: You may have a right to request access to personal information that we hold about you.
Right to Delete: You may have a right to request that we delete personal information we maintain about you.
Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability: You may have a right to receive a copy of your personal information and transfer it to a third party.
Managing Communication Preferences: You may opt out of receiving promotional emails at any time.

                

You may exercise any of these rights by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

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